Stop paying for seats.
Start building infrastructure.
Replace Zendesk with a headless SDK. Pay only for what you use.
Setup takes 5 minutes. No credit card required.
The support platform tax is killing your margins
Traditional helpdesks charge per agent. EchoSDK charges per query. The math is simple.
Legacy Support
Zendesk, ServiceNow, etc.
$49-$149 per agent/month
5 agents = $3,000-$9,000/year
Separate portal
Users leave your app for support
Limited customization
Stuck with their UI/UX
Vendor lock-in
Migration is painful and expensive
EchoSDK
Headless infrastructure
$0.001 per query
10,000 queries = $10/month
Embedded in your app
Users never leave your experience
Full control over UI
Match your brand perfectly
Open architecture
Your data, your infrastructure
Cost Comparison
1,000 queries/month
$1
vs. $245 (Zendesk)
Save 99.6%
10,000 queries/month
$10
vs. $490 (Zendesk)
Save 98%
100,000 queries/month
$100
vs. $2,450 (Zendesk)
Save 96%
Everything you need. Nothing you don't.
Built for developers who want infrastructure, not bloatware.
5-Minute Setup
npm install, add 3 lines of code, done. No complex configuration or onboarding required.
Learn moreAI-Powered RAG
Gemini 2.5 Flash Lite + Firestore Vector Search for lightning-fast, accurate responses.
Learn moreSlack Integration
Human handover goes straight to your team's Slack. No separate dashboard needed.
Learn moreDomain Whitelisting
Prevent unauthorized usage with middleware-level security and origin verification.
Learn moreUsage-Based Pricing
Pay per query, not per seat. Scale from $0 to enterprise without seat licenses.
Learn morePlus everything else you'd expect
3 lines of code. That's it.
Install, configure, ship. No complex setup, no backend required.
1// Install the SDK
2npm install @echosdk/react
3
4// Add to your app
5import { EchoChat } from '@echosdk/react';
6
7function App() {
8 return (
9 <div>
10 <YourApp />
11 <EchoChat appId="your-app-id" />
12 </div>
13 );
14}Live Preview
This is what your users will see. Try asking a question!
Your App
The EchoChat widget appears in the bottom right â
Fully customizable
Match your brand with custom colors, fonts, and positioning.
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Insights on support engineering, AI, and developer infrastructure.
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Read moreVerification Article with Images
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Read more
Your Complete Guide to the Modern IT Service Desk
A comprehensive guide to understanding and modernizing IT service desks.
Read moreSimple, transparent pricing
No hidden fees. No per-seat charges. Pay only for what you use.
Free
Perfect for trying out EchoSDK
- 1,000 queries/month
- 1 documentation source
- Community support
- Basic analytics
- Email notifications
Pro
For growing teams and products
- 50,000 queries/month
- Unlimited sources
- Slack integration
- Advanced analytics
- Priority support
- Custom branding
- API access
- Webhook integrations
Enterprise
For large-scale deployments
- Custom volume pricing
- Dedicated infrastructure
- SLA guarantees
- Dedicated support
- SSO/SAML
- Custom integrations
- Training & onboarding
- Volume discounts
Compare all features
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Queries per month | 1,000 | 50,000 | Unlimited |
| Documentation sources | 1 | Unlimited | Unlimited |
| Slack integration | â | â | â |
| Custom branding | â | â | â |
| API access | â | â | â |
| SSO/SAML | â | â | â |
| SLA guarantee | â | â | 99.9% |
| Support | Community | Priority | Dedicated |
Frequently asked questions
What counts as a query?
A query is any question asked to the AI. Follow-up messages in the same conversation count as separate queries.
Can I upgrade or downgrade anytime?
Yes! You can change your plan at any time. Upgrades take effect immediately, downgrades at the end of your billing period.
What happens if I exceed my query limit?
We'll send you a notification. You can either upgrade your plan or purchase additional queries at $0.001 each.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee for all paid plans. No questions asked.
Ready to replace your helpdesk?
Join developers who've ditched expensive seat licenses for infrastructure that scales.
500+
Active Teams
10M+
Queries Handled
99.9%
Uptime
< 2s
Response Time
Join 500+ happy developers
Average rating: â â â â â 4.9/5